• How to cancel my subscription?

  You can cancel your subscription anytime in just a few steps: 💻 If You Subscribed via Website: Log into Galaxy.ai at https://galaxy.ai/sign-in. Open the left sidebar and click “Manage Billing.” Stripe portal will open, allowing you to cancel or switch plans. If you’re unable to log in Go directly to Stripe’s billing portal (https://billing.stripe.com/p/login/4gw2bP5Qmdn0bAPopular

• Can I get a refund?

  Galaxy.ai does not offer refunds due to the upfront cost of reserving AI supercomputing resources. This policy is outlined in the Refund Policy at sign-up. Detailed Explanation Your subscription payment secures the AI computing power from upstream providers, similar to a non-refundable ticket. You can cancel anytime to avoid future charges. Troubleshooting & Tips If you have been incorrectly charged or encountered a billing error, reach out toFew readers

• What happens if I cancel?

  Canceling your subscription will result in the deletion of your chat history, media generations, and saved prompts, and you lose any special lifetime discount rate. Once you cancel, you cannot recover previous data or media. If you rejoin in the future, you pay the then-current regular pricing. Troubleshooting & Tips Consider downloading or saving any valuable media before canceling. If you have special promotional pricing, keep in mind you lose that discount upon cancellation.Few readers

• How can I get an invoice or update details on the invoice?

  💻 If you subscribed via the website: Visit http://go.galaxy.ai/invoice and enter the email you used for payment. You’ll be able to: View/download your invoices Edit invoice details like company name, tax ID, and address 📱 If you subscribed via the App Store or Play Store: Unfortunately, we don’t have access to invoices or billing info for mobile subscriptions. Please check directly with Apple or Google for invoice support.Few readers