Why are some features asking me to upgrade after I already paid?
Sometimes your account settings need to be refreshed if you’ve recently upgraded or changed your plan.
- Logging out and logging back in often resolves minor sync issues.
- Clearing your browser’s cache and cookies can also help.
- Trying a different browser can help diagnose if the issue is browser-specific.
Troubleshooting & Tips
- Log Out & Log In: Ensures your new plan is recognized by the system.
- Clear Cache & Cookies: Removes outdated session information.
- Try a Different Browser: Helps confirm if the problem is local to your current browser.
If these steps do not solve the issue, contact support; they can manually verify and refresh your account settings.
Updated on: 28/12/2024
Thank you!