Can I get a refund?

Galaxy.ai does not offer refunds due to the upfront cost of reserving AI supercomputing resources. This policy is outlined in the Refund Policy at sign-up.

Detailed Explanation

• Your subscription payment secures the AI computing power from upstream providers, similar to a non-refundable ticket.
• You can cancel anytime to avoid future charges.

Troubleshooting & Tips

• If you have been incorrectly charged or encountered a billing error, reach out to support.
• For issues about subscription cancellations, see “How to cancel my subscription?”

Updated on: 28/12/2024