Can I get a refund?
Galaxy.ai does not offer refunds due to the upfront cost of reserving AI supercomputing resources. This policy is outlined in the Refund Policy at sign-up.
Detailed Explanation
Your subscription payment secures the AI computing power from upstream providers, similar to a non-refundable ticket.
You can cancel anytime to avoid future charges.
Troubleshooting & Tips
If you have been incorrectly charged or encountered a billing error, reach out to support.
For issues about subscription cancellations, see “How to cancel my subscription?”
Detailed Explanation
Your subscription payment secures the AI computing power from upstream providers, similar to a non-refundable ticket.
You can cancel anytime to avoid future charges.
Troubleshooting & Tips
If you have been incorrectly charged or encountered a billing error, reach out to support.
For issues about subscription cancellations, see “How to cancel my subscription?”
Updated on: 28/12/2024
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